JPMorgan Content Design Senior Associate - Marketing Campaign Strategy 

India, Karnataka, Bengaluru 

805735707

Job responsibilities

• Execute marketing strategies to promote Chase’s financial tools to both new and existing customers.
• Contribute to the creation of content that aligns with the team’s strategic goals across various channels and mediums, focusing on longform written content.
• Collaborate with cross-functional teams, specifically legal and controls partners.
• Support the end-to-end execution of owned campaigns (e.g., email, Chase.com banner ads, ATM).
• Analyze customer data and feedback to optimize marketing campaigns and improve customer experience.
• Partner with peers and leaders across various lines of businesses and teams to identify key opportunities for feature adoption and engagement.
• Stay organized with campaign trackers, deadlines, projects, and explore new approaches to increase efficiency and improve processes without sacrificing creativity or quality.

Required qualifications, capabilities, and skills

• Minimum 3 years of marketing experience.
• Distinctive writing and editing skills, with the ability to create and tailor content to various audiences in a data and fact-based manner. A writing portfolio is required to demonstrate proficiency.
• Proven experience in supporting and executing marketing campaigns across various marketing channels, including mobile, email, digital-out-of-home (DOOH).
• Strong interpersonal skills to effectively collaborate with multiple partners and stakeholders across different functions and geographies.
• Flexible and resilient mindset, capable of navigating change and adapting to new challenges and opportunities.
• Relentless focus on process improvement, with a lens oriented towards the integration of AI and LLM-driven technologies.
• Interest and experience in data and analytics related to marketing efforts and insights.

Preferred qualifications, capabilities, and skills

• Three years of marketing experience within the financial services or fintech industry.
• Additional experience in financial tools, products, acquisition is a plus.
• Experience in execution of marketing across digital channels.
• Experience using Figma and fluent in artifact creation across Microsoft suite (e.g., PowerPoint, Word, Excel).