Monitor local and remote tool performance, and assist resolving tool issues.
In the event of challenging tool problems, perform detailed investigation into the root cause of the tool failure through a structured problem solving process.
During critical activities, evening and weekend on-call support may be needed.
Author clear and concise summaries of test results to share lessons learned with the technical community, and drive updates to service procedures on both development versions and released versions of tool products.
Collaborate with global KLA engineering community to find solutions to problems on candidate's tools and tools managed by other product engineers.
Troubleshoot and maintain metrology and inspection tools to maintain both tool performance and uptime at high levels.
Work in an ISO Class 5 clean room.
Travel up to 25% of the time. Travel may be higher during initial training.
This role requires 5 days a week onsite presence.
Preferred Qualifications
Degree in Physics, Optics, Electrical, or Mechanical engineering
Inquisitive investigative skills for finding and solving system-level problems
Design of Experiments (DOE) expertise
Enthusiasm and curiosity to learn.
A solid understanding of precision instruments.
Semiconductor Capital Equipment OEM experience preferable
Strong interpersonal presentation skills and technical writing skills
5+ years of hands-on experience operating and servicing vacuum systems
5+ years experience working in a clean room
Experience with electrical safety, and chemical hazard / safety
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Degree in Physics, Optics, Electrical, or Mechanical engineering
Inquisitive investigative skills for finding and solving system-level problems
Design of Experiments (DOE) expertise
Enthusiasm and curiosity to learn.
A solid understanding of precision instruments.
Semiconductor Capital Equipment OEM experience preferable
Strong interpersonal presentation skills and technical writing skills
5+ years of hands-on experience operating and servicing vacuum systems
5+ years experience working in a clean room
Experience with electrical safety, and chemical hazard / safety
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years