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Capital One Senior Director - Network Participant Risk Management 
United States, Virginia, Arlington 
80525127

03.04.2025
Senior Director - Network Participant Risk Management


KEY RESPONSIBILITIES

  • Accountable for establishing and overseeing execution of the operational risk management program for the Network, Merchant, and Acquirer businesses

  • Direct and oversee key enterprise operational risk management program elements with respect to the Network and Merchant businesses, including risk assessments, establishment and implementation of policies and standards, delivery of risk management training and awareness, issue management, metrics and reporting, etc

  • Oversee, credibly challenge, and assess the business group environment with respect to managing and mitigating operational risk and establish processes to ensure effective and timely implementation of regulatory change requirements

  • Provide reporting on the Network and Merchant business group to the Chief Operational Risk Officer, Board level committees and appropriate executive management.

  • Support effective coordination of operational risk-related regulatory examinations in Network and Merchant businesses and build and maintain effective relationships with all associated regulators

  • Foster an environment that ensures strong communication and cooperation across the three lines of defense and other corporate stakeholders to facilitate transparency, balance, and credible challenge

Pivotal Experience & Expertise:

  • Payments Risk Experience: Possesses an understanding of existing and emerging global payment networks, regulations and risk, and responsibilities relative to third party payment processors.

  • Team Leadership: Experience building, motivating and developing high-performing teams, with a track record of attracting and leading top talent.

  • Regulatory Experience: Experience managing regulatory requirements in a complex finance organization and maintaining relationships with relevant regulatory bodies.

  • Innovation Leadership

Leadership Capabilities:

  • Proven success leading a team through change to elevate the culture of a function/business and drive sustained excellence

  • Ability to motivate, inspire, lead, and elevate a large, geographically dispersed organization, with or without direct authority

  • Highly collaborative, energetic, results-oriented, and entrepreneurial in nature

  • Approaches risk management with a forward lean and an orientation towards data-driven analysis and innovation

Basic Qualifications

  • Bachelor's Degree or military experience

  • At least 9 years of experience in third party risk or risk governance oversight

  • At least 8 years of people management experience

  • At least 6 years of experience in project or program management

  • At least 2 years of compliance or legal oversight experience with a payments network or merchant services

Preferred Qualifications

  • Master’s Degree or Juris Doctor

  • Experience working for a company that operates a payment network

  • Risk management certification (Certified Third-Party Risk Professional (CTPRP))

Chicago, IL: $212,800 - $242,800 for Sr. Director, Risk Management McLean, VA: $234,000 - $267,100 for Sr. Director, Risk Management Richmond, VA: $212,800 - $242,800 for Sr. Director, Risk ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.