JPMorgan Director Site Reliability Engineering 

United States, Texas, Plano 

804201891

Job responsibilities

• Manages multiple stakeholders with broad direction on complex projects to ensure work is executed according to compliance standards, service level agreements, and business requirements
• Manages team members' development by ensuring they have access to resources needed for learning
• Anticipates the needs of immediate team to proactively make decisions to eliminate roadblocks and deliver products and applications in line with business requirements
• Applies cross-functional technical and business knowledge and leadership to multiple technical areas and disciplines
• Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues
• Identifies opportunities to initiate operational changes across disciplines and partners with leadership to support, influence, and drive innovation

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability / Software Engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Experience leading technologists to manage, anticipate, and solve complex technological issues
• Expertise in monitoring tools (e.g., Prometheus, Grafana, Nagios) and logging systems (e.g., ELK Stack, Splunk, etc.)
• Influences the team’s culture by championing innovation and change for success
• Experience in hiring, developing, and recognizing talent
• Draws upon leadership experience to engage team members to expresses complex ideas with appropriate level of detail
• Formal training or certification on software engineering concepts and 10+ years applied experience
• 10+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise

• Knowledge of data governance frameworks and best practices
• Familiar with Data Privacy regulations (e.g., GDPR, CCPA)
• Skills in identifying and resolving performance bottlenecks
• Experience with load testing and capacity planning