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The perfect fit for this role will be someone with a strong aptitude towards data and financial analytics, a strategic problem-solving mindset, proven exposure to process re-engineering with experience in financial service and/or consulting. He/She should be able to work effectively in situations where problem/information may be unclear and should be able to probe to drive decision making with senior stakeholders
Responsibilities:
Responsible for leading/supporting and executing CitiLean projects to solve for critical business problems that delivers financial and non-financial benefits
Responsible applying CitiLean Methdology to identify, analyze and resolve complex business problems
Ability to Interface with business, key stakeholders, champions & reengineering leadership. Proactively communicates with senior leadership to drive project outcome/success
Translate management priorities and strategies into potential project targets/goals
Lead/Drive fact-based review of current state, identify pain points and conduct data analysis to validate root causes
Develop approach and work with cross functional teams to conduct current state assessment and drive future state process decion making with project Owners/sponsors
Run project workshops, pilots, and other delivery activities to drive project outcomes.
Educate teams in CitiLean tools, techniques, and principles.
Work with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion.
Conduct training for senior staff in CitiLean tools, techniques and principles via workshops and formal training sessions.
Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits.
Use all Lean Levers to develop Target State Operating Model that drive Client Experience, Process Efficiency, Revenue enhancement and/or Optimizes Controls
Key Cultural Fit:
You are entrepreneurial, and thrive in environments with a blank canvas that will allow you to flex your intellectual muscle to contribute to building a strategy from the ground up
You have a passion for solving problems , and are always on the lookout for “what’s new”
You are naturally gifted at thinking of ways to “do things better, faster, smarter”
You work well in high-pressure situations, and consistently deliver under tight time constraints while delighting your stakeholders
You can challenge Status quo and influence leadership to decision making
You can work across boundaries to fill the gaps, and drive accountability for yourself and others
Job Skills/Qualifications:
Minimum of 8+ years total work experience (ideally with deep experience in financial services)
Minimum 5+ years of re-engineering/consulting experience including use of project management and analytical tools and delivery of training
Proven experience of leading projects end-to-end, from scoping to implementation
Experience working with emerging technologies would be ideal
Strong data analytics capabilities especially cost analysis and internal/external benchmarking
Ability to work effectively with senior managers and with large teams across countries, functions and businesses
Understanding of the drivers of value including the ability to size and prioritize large scale initiatives across businesses and functions
Strong communication skills and the ability to structure logical analysis in presentations
Excel and PowerPoint skills are key
An understanding of Citi's businesses, the major strategic issues and the senior management landscape would be beneficial but is not required
Highly motivated, organized and methodical
Logical, analytical and rational thinker
Demonstrated team player
Educational Level:
Bachelor's degree, MBA (desirable but not required)
Process re-engineering / Lean Certification (Desirable)
Project Management / PMP Certification (Desirable)
Yes, 25% of the time
Full timeTampa Florida United States$103,920.00 - $155,880.00
Anticipated Posting Close Date:
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