SAP MEE - Field Business Support Senior Specialist 

Ireland 

802617018

This includes significantly reducing the manual effort required to execute the deal operational cycle by providing both advisory and deal/quote execution support so our field teams can spend more time working with customers.

• Responsible for execution of the end-to-end deal operational process / quote-to-cash process for selected SAP deal motions based on complexity and threholds, including RISE with SAP offerings.
• Process stakeholder requests for supporting deals and completing the required inputs (Harmony/CRM Opportunities, Quotations, Order Forms), leveraging existing resources and tools to execute with speed.
• Partner with Industry Account Executives, Cloud Architects (CAA’s), Commercial Finance, Legal/Contracting, Centralized Deal Support (CDS) & Order-to-Invoice (O2I) Teams to support the sales process and facilitate deal closure.
• Comply with operational procedures e.g., for sales, delivery, financial and legal requirements, archiving and maintaining all files and records.
• Provide active quarter-end and year-end close deal support to the sales community to ensure timely and accurate completion of work deliverables in a dynamically driven environment.
• Legal Contract Validation: Closely cross-collaborate with the Industry AEs, Pricing and Revenue Recognition teams in the local market units during the contract drafting and negotiation process. Verify customer, user and pricing information provided by Account Executives and Pricing teams, work with Finance, Revenue Recognition teams to prevent revenue deferrals and ensure final business and contract terms.
• Position yourself as content/process specialist for related hands-on sales deal support.
• Deliver as a trusted advisor and partner to the business with respective credibility and influence. Understand core requirements and enable decision-making.

What you bring:

• Min. Bachelor’s degree.
• 5-7 years of experience working in a Sales Operations or Deal Support capacity.
• Experience with sales and deal processes involving RISE, Private Cloud and other complex Cloud deal motions.
• A strong background in sales processes, quote-to-cash process & deal execution.
• Experience in a fast-paced environment, ability to multitask, prioritize and problem solve.
• Extremely detailed-oriented, organized, and great communication skills (both oral and written).
• Working experience within a cross country environment (preferred).
• Experience with MS Office (very good Excel knowledge is a must).
• Experience with Sales Tools DocuSign, CPQ/CRM and experience with different SAP systems is a plus.
• Flexibility to work virtually or in local office (as needed and available).
• Flexibility to work varied business hours to ensure full Field Business Support coverage, especially at quarter and year-end.
• English language skills mandatory, German language skills preferred.

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