Amazon Support Engineer 

India, Tamil Nadu 

800763805

We develop scripts to take care of scheduled activities and constantly update our automation framework to handle new use cases. This job requires you to resolve complex support issues. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation.Key job responsibilities
Key Job Functions Include these...
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily Java based projects
- Functionally decomposing complex problems into simple, straight-forward solutions.- Execute system migrations and upgrades to maintain up-to-date software dependencies.A day in the life

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Experience with REST web services, XML, JSON
- Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)