Manage and lead at least two (AP/ AR/ RTL / GL) teams between 3 - 12 people within multiple markets or areas Or alternatively have at least two P1s (Senior Accountants or Team Leads) as direct reports often within a context of complex markets.Ensures full responsibility for team performance and execution in accordance with defined KPI‘s and in compliance with SLA
Responsible for HR related processes like Performance Reviews, recruiting, talent management and development
Support and drive company Mission and Vision, ensuring regular communication with the teams (direct and indirect reports)
Promote cross-functional collaboration, assuming a coordinative role between department tactics and operational objectives
Ensure Business Partner (BP) satisfaction and complaints resolution
Drive process improvement projects and ensure adequate process changes and respective communication to team and BP
Active communication and issue resolution with BP in order to optimize their satisfaction with service provided
Responsible for issue resolution and process or service improvement, partly via addressing the root causes of errors or inefficiencies
Ensure compliance with Group Finance Manual standards and legal and tax requirements of the companies served (the latter as detailed in the local SLA’s)
Drive for simplification of processes and implement common processes wherever possible
First point of contact for other departments in regards to accounting or service questions
Develop and report on KPI`s; implement and monitor appropriate quality controls
Oversee and assist with preparation of documentation for year-end audit
Implements department strategies
Work is independent and collaborative in nature
Convinces others within and/ or outside the organization to accept modified standards or concepts with common desire to reach agreement
Supervise daily work, provide guidance
During transitions:
Ensure proper preparation and ensure deliverables from team;
Ensure proactive and positive cooperation with local teams during and after each transition;
Ensure that all processes are fully implemented in-house before sign-off and aligned as much as possible with the standard processes