JPMorgan Investigations Manager - Electronic Crimes 

United States, Arizona, Tempe 

799934699

Job Responsibilities:

• Manage the investigation process, gathering evidence for fraud investigations across all bank products.
• Supervise daily activities and assignments for a team of Electronic Crimes investigators.
• Communicate effectively with Lines of Business to correct system or process deficiencies.
• Liaise with Law Enforcement and CTC regarding cyber threats impacting investigations.
• Analyze and identify fraudulent transactions to mitigate reputation and financial risk.
• Ensure proper mitigation efforts on significant intelligence leads related to fraud and risk.
• Recognize opportunities for addressing fraud issues, risks, and exposures.
• Maintain strong relationships with federal, state, local, and international law enforcement agencies.
• Conduct investigations of significant fraud events when necessary.
• Understand online and call center authentication tools and strategies.

Required qualifications ,capabilities and skills

• Minimum of 8+ years experience in Investigations, Compliance, or Risk
• Knowledge of financial fraud trends and investigative techniques leveraging technology.
• Understanding of bank systems used for fund movement, such as ACH and Wire Transfer.
• Basic understanding of cyber organized criminal groups and electronic crimes.
• Familiarity with SAR regulations and quality expectations.
• Clear understanding of bank instruments and payment systems.
• Thorough understanding of industry data security trends related to fraud vectors.
• Advanced knowledge of PII security best practices.
• Ability to effectively communicate and collaborate with business stakeholders and external resources.
• Strong knowledge of computers and general data processing controls.

Preferred qualifications ,capabilities and skills

• Experience presenting to an audience regarding fraud or investigations.
• Experience with tools for aggregating, organizing, and analyzing large data sets and some programming experience helpful, but not required.
• Ability to organize and articulate sophisticated fact patterns to non-technical partners.
• Interface with other bank investigators and industry peers on Electronic Crimes fraud and demonstrate bias toward action.
• Ability to identify control gaps and recommend remediation strategies.
• Excellent written and verbal communication skills and ability to brief GS management on key issues in a timely fashion.
• Bachelor's Degree in Accounting, MIS, Business Management, Engineering, or a technology-related field and Certifications such as CISSP, CISA, or CFE are a plus.