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BMC Principal Product Manager 
Czechia, Southeast 
798222915

18.11.2024
Description and Requirements

We are looking for an innovative and strategic Principal Product Manager to lead HelixGPT’s product vision and Go-to-Market (GTM) strategy, driving our generative AI platform’s success in Enterprise Service Management (ESM) and ServiceOps. This role is pivotal in positioning HelixGPT as a transformative solution for CxO-level decision-makers, expanding our reach within large enterprises and competitive markets. As the Principal Product Manager, you will have a unique opportunity to shape HelixGPT’s roadmap, spearhead partnerships with industry leaders, and set new standards for AI-driven service management solutions in a rapidly evolving market.

Roles & Responsibilities:

  • Core GenAI Platform Leadership: Shape the product strategy and GTM for HelixGPT as the foundational technology that empowers our platform’s innovation and capabilities.
  • GenAI and LLM Integration: Lead HelixGPT’s GenAI advancements by defining the roadmap for LLM integration, prompt engineering, model optimization, and deployment options.
  • Cross-functional Leadership: Champion the unification of product, R&D, UX, and GTM teams to forge unparalleled synergy and relentless execution.
  • Drive GTM Strategy: Develop and implement a comprehensive GTM strategy for HelixGPT, positioning it as the leading solution in the ESM and ServiceOps space.
  • Develop and champion vertical-specific solutions and best practices for different GenAI use cases, organizational functions (IT, LoB), and industries (Telco, FiServ).
  • Strategic Partnerships: Champion partnerships in both product and GTM with top AI players such as OpenAI, Azure, GCP, and AWS to enhance HelixGPT’s capabilities and market reach.
  • Customer-Centric Innovation: Drive continuous improvement and innovation by leading design partner programs, leveraging customer feedback, market trends, and competitive analysis to enhance HelixGPT’s product offerings.

Qualifications:

  • Minimum of 7 years of experience in product management roles, with a proven track record of success in driving the development and launch of innovative products.
  • Experience with AI technologies and Service Management or related domains (e.g., ITSM, ITOM, DevOps, etc).
  • Excellent analytical skills, with the ability to translate complex technical concepts into clear product requirements.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
  • Proven ability to thrive in a fast-paced, dynamic environment and drive results in a rapidly evolving market landscape.

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