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About this role:
Details of the job are in Job Expectations section.
In this role, you will:
Required Qualifications:
Required Qualifications for Europe, Middle East & Africa only:
Desired Qualifications:
Job Expectations:
The role involves working closely with Banking Managers and helping them in operational and administrative process for the business. The responsibilities of the role will include, but not limited to the below:
Headcount database and billing: Maintain an up-to-date list of employees taking into account new onboarding and exits (e.g. joining dates, team allocations, cost centers, locations etc.)
Maintain headcount file and make changes with joining and exit, which will be required for reporting to COO’s
Employee onboarding, IT and system access: Raise new access as required and liaise with Tech team to ensure system access are granted on time
Co-ordinating for initial system setup and required IT hardware for new employees
Co-ordinate with managers on IT asset tracking and retrieval, in case of exit
Ongoing support on any Tech related issues
Management Information System (MIS) reports: Extract MIS reports, including utilization, workflow, and product breakdown, from internal tool
Prepare and present Monthly Business Review (MBR) updates, covering utilization, headcount, and attrition metrics for the Banking team
Collaborate with Managers to ensure accurate reporting and data-driven decision making
Team Co-ordination and Support: Assist with training logistics, organize team activities and engage with managers to address admin challenges and deliver solutions
Assist the team with logistical support for training sessions
Organize and co-ordinate team activities to enhance engagement and collaboration
Proactively engage with managers to identify admin challenges and drive efficient solutions
Risk and Compliance Management: Manage external email restrictions and review access for new joiners, check printer access list and identify and escalate any discrepancies to ensure compliance
Database: Maintain the full list of databases approved and provisioned for business
Be the point of contact from Banking team for database changes, new requests and cancellations
Discuss with managers if databases are not used, which should be cancelled
SharePoint: Ensure relevant policies and procedures are updated on the common platform and access control is maintained for managers, associates and analysts
Get the latest policies from managers, risk & control and compliance and keep the SharePoint updated
Business Resiliency POC: Understand the business resiliency plan and help managers in business resiliency plan testing
Maintaining various dashboards and trackers for the business
Managing business support activities to facilitate smooth and well run business operations
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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