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NetApp Cloud Solutions Architect 
United States, Oregon 
797513204

21.07.2024
Job Requirements

As a Cloud Insights CSA, you will:
• Work closely with sales specialists to understand customer needs, and the fit of the solutions NetApp offers
• Design solutions that may include one or more of software, cloud subscriptions and professional services; running technical workshops to demonstrate those solutions
• Design and run proof-of-concepts to illustrate the fit of solutions within the customer’s environment
• Assist with the development of business cases and return on investment (ROI) calculations
• Work with professional services and / or customer success functions
• Nurture existing customers request with a consistent feedback loop to PM/Engineering
• Proactively integrate with existing customer to ensure long term health
• Evangelism:
• Presenting at customer and partner executive briefings, NetApp and partner sales meetings, etc.
• Participating in / host industry meetups and user groups
• Publishing videos, reference architectures, significant wins, etc, internally and / or externally
• Improvement / learning time:
• Staying abreast of the latest developments in public cloud and infrastructure services
• Acquiring / maintaining technical expertise
• Developing or enhancing processes and techniques employed by our sales and technical teams


Basic qualifications
• Excellent verbal and written communication skills in English
• At least 5 years of experience in a technical, customer-facing role
• Enthusiasm to learn and try new things
• Practical experience in cloud and on-prem infrastructure landscape, including compute (Bare Metal and Virtualization), storage (File and Block), networking (FC), containers / container orchestration
• A willingness to travel within United States (25%) requirement
Preferred (i.e. nice-to-have) qualifications
• Cloud Ops, Software or SaaS sales or presales experience
• Knowledge of the monitoring and observability best practices, and vendor landscape
• Experience in business intelligence and reporting
• Basic scripting, basic SQL skills, REST understanding
• Experience with traditional, on-prem storage vendors, including Dell EMC, Pure, HPE, Hitachi, IBM and others
• Certifications from one or more public cloud providers
• Certifications in Kubernetes or Cloud Native concepts

Minimum of 5+ years experience required; Bachelor's Degree Desired - Sufficeint additional experience & certifications applicable in lieu of Degree.


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