JPMorgan Document Business Solutions Operations Specialist 

United Kingdom, England, London 

796916242

Join Document Solutions as a Specialist, delivering services globally. Operate equipment, manage tasks, and ensure quality.

Responsibilities

• Operate functional equipment, including printing, scanning, inserting, sortation, x-ray, and other equipment, as applicable.
• Receive and process incoming and outgoing work.
• Print, finish, and distribute all submitted print requests and documents.
• Undertake check management in line with processing procedures (where applicable).
• Scan documents/files and integrate into agreed document workflow/depositories.
• Arrange courier collection, including required manifest(s) and documentation.
• Handle specialized items and more complex inquiries, including possible extensive research.
• Manage inventory and fulfill production center needs.
• Respond to all requests and inquiries from end users of the DBS services.
• Identify non-compliant activities, resolve discrepancies, and escalate as appropriate.
• Maintain basic record keeping and track data as required by management.

Required Qualifications, Capabilities, and Skills:

• Strong written and spoken English skills.
• Demonstrate great communication, and people skills.
• Excellent time management and organizational skills.
• Willingness to learn our products and services
• Basic working knowledge of key Microsoft programs.
• Organized, efficient, and self-motivated.