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The WMS Analyst will provide functional and technical support to users of the Warehouse Management Supply Chain IT applications. This role provides day-to-day support for operations. Writes functional requirements, develops and implements test plans, and works with production issues. Serves as subject matter expert associated in the functional areas. Understands common business analysis tools and methodologies and is able to apply them to solve problems. A critical aspect of this role is to be able to perform support for the RFgen application, which includes incident support, and understanding error messages, know how to identify data errors, and understand common processing errors.
Your responsibilities will be to:
Provides analytical support for new projects, new business opportunities, and proposals
Coordinates delivery schedules and other supply chain activities
Investigates system problems, finds root causes, and develops solutions
Must be able to perform support for the RFgen application, which include incident support, understanding error messages, know how to identify data errors, and understand common processing errors
Act as SME for Supply Chain systems and take the lead in training operations
Able to work as an IT team member with the operations staff
Facilitates the process of gathering and documenting user/project requirements based on meetings with operations for communicating requirements to IT development
Willing to periodically travel to other locations for new projects and support
Our requirements:
Bachelor’s degree or equivalent education is required, preferably in Logistics or a related technical or engineering field
Picking, replenishment, and inventory management mobile applications such asRFgen
Oracle ERP application experience on Order Management and Shipping Modules
Label Printing Software such as CodeSoft and Sentinel
Strong SQL skills
Knowledge on Visual Basic Programming
Knowledge on deploying mobile application to Windows CE and Android OS environment
Must have an excellent functional knowledge of Replenishment systems and Material Handling as well as the Oracle fulfilment processes
Ability to assess and troubleshoot systematic issues and resolve or escalate them to the appropriate technical or mechanical resources
Team Player with positive energy and attitude
What we offer:
International and dynamic working environment
A member of a global team
Opportunity for continuous development
Regular professional development and trainings as well as professional trips abroad
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