Obtain understanding of Balance Transfer product, including customer needs, competitive environment, and the operations and customer experience of the product
Monitor product profitability and performance against financial targets; analyze variances and track metrics such as marketing expenses, originations, loans, number of transactions and ticket sizes
Review analytical dashboards and support performance monitoring, including but not limited to competitive intelligence, digital funnel reporting, channel reporting, etc., to ensure product operates as intended on an ongoing basis and provides a seamless customer experience
Manage product roadmap of initiatives, ensuring cross-functional awareness and alignment with partners and supporting continuous improvement in the Balance Transfer product and experience
Coordinate and prepare presentations for effective updates and reviews with senior management and partners
Work closely with cross-functional partners, such as Finance, Risk, Analytics, Marketing, and Digital, to execute on agreed priorities within established operating plans and timelines
Support ad hoc requests from management as needed
Qualifications
Bachelor’s degree in Business, Marketing, or related field
Excellent organizational and project management skills
Consistently demonstrates clear and concise written and verbal communication skills
Analytical skills with the ability to source, analyze and distill data into insights
Execution and results oriented with a desire to drive change and continuous improvement
Self-motivated and detail-oriented
Relationship building skills and ability to partner with a large cross-functional team to drive results in a matrixed environment
Proficient in Microsoft Office suite of applications with an emphasis on Excel and PowerPoint
Consumer SalesFull timeNew York New York United States$109,120.00 - $163,680.00