Citi Group Consumer Product Sales Senior Analyst Balance Transfer US Branded Cards 

United States, New York, New York 

792605854

Key Responsibilities

• Obtain understanding of Balance Transfer product, including customer needs, competitive environment, and the operations and customer experience of the product
• Monitor product profitability and performance against financial targets; analyze variances and track metrics such as marketing expenses, originations, loans, number of transactions and ticket sizes
• Review analytical dashboards and support performance monitoring, including but not limited to competitive intelligence, digital funnel reporting, channel reporting, etc., to ensure product operates as intended on an ongoing basis and provides a seamless customer experience
• Manage product roadmap of initiatives, ensuring cross-functional awareness and alignment with partners and supporting continuous improvement in the Balance Transfer product and experience
• Coordinate and prepare presentations for effective updates and reviews with senior management and partners
• Work closely with cross-functional partners, such as Finance, Risk, Analytics, Marketing, and Digital, to execute on agreed priorities within established operating plans and timelines
• Support ad hoc requests from management as needed

Qualifications

• Bachelor’s degree in Business, Marketing, or related field
• Excellent organizational and project management skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Analytical skills with the ability to source, analyze and distill data into insights
• Execution and results oriented with a desire to drive change and continuous improvement
• Self-motivated and detail-oriented
• Relationship building skills and ability to partner with a large cross-functional team to drive results in a matrixed environment
• Proficient in Microsoft Office suite of applications with an emphasis on Excel and PowerPoint

Anticipated Posting Close Date:

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