Wells Fargo Operations Manager 

United States, Missouri, Saint Louis 

791977582

In this role, you will:

• Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area

• Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance

• Engage stakeholders and internal partners associated within the Operations area

• Work independently on moderately complex issues and projects

• Identify opportunities for process improvement and risk control development and escalates issues to more experienced management

• Provide training, performance, evaluation and coaching of less experienced team

• Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives

• Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility

• Provide responsibility for budget and financial performance

• Collaborate and influence all levels of professionals including more experienced managers

• Lead team to achieve objectives

• Manage allocation of people and financial resources for Operations

• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 2+ years of leadership experience

Desired Qualifications:

• 4+ years of experience with broker-dealer securities transactions or comprehensive review

• 4+ years of credit risk mitigation and/or quality control experience

• Solid budget and financial management skills, including resource management

• Excellent verbal and written communication skills

• Ability to effectively interact with all levels of the organization

• Ability to meet stringent deadlines

• Strong analytical skills with a high attention to detail and accuracy

• Ability to proactively identify and execute actions to improve business processes

• Ability to develop innovative approaches to complex business issues with the ability to clearly express ideas and concepts to associates and other stakeholders

• Ability to develop and utilize key measurements to provide oversight of effective business process execution

• Ability to assess complex situations and act quickly to resolve

• Successful completion and registration of FINRA Series 99 or equivalents

Job Expectations

• Registration for FINRA Series 99 must be completed within 120 days of hire date if it is not available for transfer upon hire

• Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position

Posting Location

• Saint Louis, Missouri

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.