Wells Fargo Operations Manager - WIM Tax 

United States, Missouri, Saint Louis 

132508412

In this role, you will:

• Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area
• Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
• Engage stakeholders and internal partners associated within the Operations area
• Work independently on moderately complex issues and projects
• Identify opportunities for process improvement and risk control development and escalates issues to more experienced management
• Provide training, performance, evaluation and coaching of less experienced team
• Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
• Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility
• Provide responsibility for budget and financial performance
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for Operations
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired Qualifications:

• 5+ years managing global operations, preferably in Tax Operations.
• Work with a sense of urgency and navigate cross team to meet the deliverable needs
• Strong verbal and written communication skills targeted to the audience
• Proven ability in partnering with various stakeholders in a complex environment, including internal peers as well as third party vendors
• Skilled at managing complex projects and initiatives
• Strong record of delivering results and decision-making in complex problems
• Transformational leader leveraging technology for efficiency
• Extensive experience in risk management, including RCSA, control testing, and issue management

Job Expectations:

• This position offers a hybrid work schedule at the posted location listed.
• Relocation assistance is not available for this position.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.