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Monday Customer Experience Advocate 
Israel, Tel Aviv District, Tel Aviv-Yafo 
788588873

Today

Why Choose Us?

  • Impact and Innovation: We use the latest technologies and methodologies to ensure our processes are always at the forefront.
  • Empowerment and Leadership: Join a team that values ownership, curiosity, and proactive problem-solving, and bring your unique insights to drive real change.
  • Growth and Learning: Work in a high-paced environment where constant improvement and learning are part of the culture.

Why Choose Us?

  • Impact and Innovation: We use the latest technologies and methodologies to ensure our processes are always at the forefront.
  • Empowerment and Leadership: Join a team that values ownership, curiosity, and proactive problem-solving, and bring your unique insights to drive real change.
  • Growth and Learning: Work in a high-paced environment where constant improvement and learning are part of the culture.
  • Leading Customers to Resolution: Solve issues and challenges no one else can for our global customer base through various channels, including Email, Live Chat, Phone, and Screenshares.
  • Creative Problem-Solving: Investigate and research to find innovative solutions for unique and intricate customer scenarios.
  • Collaboration: Work with departmental and cross-functional teams to resolve customer issues and advocate for product improvements based on customer feedback
Your Experience & Skills
  • Ownership: Strong work ethic with a sense of responsibility.
  • Curiosity: Passionate about self-education, research, and continuous learning.
  • Solution-Oriented: Will turn every stone to find the best solution for the customer's issue
  • Adaptability: Thrives in adjusting to new challenges and environments.
  • Confidence: Proactively question processes, offer insights, and suggest improvements.
  • Resilience: Willingness to learn from mistakes and grow from feedback.
  • Initiative: Resourceful and proactive in facing difficult situations.
  • Empathy and Interpersonal Skills: Ability to connect with and understand customer needs, fostering positive and clear interactions.
  • Language Proficiency: Fluency in spoken and written English at a native level.