JPMorgan Executive Receptionist - Global Services 

United States, North Carolina, Charlotte 

788347142

Job responsibilities

• Welcoming guests and vendors and directing to right rooms/office and receive couriers and deliveries, ensure internal recipient collects as soon as possible
• Managing the schedule for conference and meeting rooms. Coordination with internal partners i.e., facilities and business stakeholders
• Troubleshoot technology in meeting rooms, coordinate catering as needed, ensuring optimal meeting experience and act as central point of contact for workplace tech, troubleshooting and raising work order tickets when required.
• Strict application of the building access procedure as determined by Global Security for JPM floors and Building Security for general access, provision of visitor badges and escort guests/vendors as required. Coordinate Fire Life Safety in partnership with Global Security representatives.
• Handle regular activities without prompting (e.g. supply management), and advise in advance with issues or delays
• Coordinate on ad hoc projects as requested
• Establish and maintain strong working partnerships with direct team and other location-based colleagues

Required qualifications, capabilities, and skills

• Customer Service Knowledge is essential and knowledge of the financial services industry is preferable
• Minimum 3 years professional experience and exceptional attendance
• Advanced ability to organize with strong interpersonal, written, and oral communication skills displaying a strong proficiency in Microsoft Office
• Demonstrated ability to manage competing priorities and effective time management skills
• Ability to lift 20 lbs. and deliver packages to correct recipient
• Ability to handle dynamic and stressful situations in a professional manner while working successfully as part of a team and independently
• Diplomacy, tact, confidentiality, and adaptability are essential