F5 Mgr Engineering 

India, Karnataka 

784739950

Responsibilities:

Proactively track major releases, hotfix patches, and customer issues to identify knowledge needs, plan, and deliver accordingly.
*Delegate the tasks to team members, stakeholders (training, field enablement, etc), and ensure that execution happens on time for the releases.
*Collaborate with stakeholders such as Developers, QA, Support, and PLM to continuously improve knowledge quality.
*Define and set quality metrics for content deliverables.
*Monitor the knowledge deliverables and ensure that the end user experience is consistent and within the defined quality metrics.
*Collaborate with WebDev and DevOps for knowledge hub features and CI/CD.
*Work with leadership to align with goals, and execute towards achieving those objectives.
*Automate manual tasks and processes to improve eQiciency and reduce errors.

*Various Knowledge Management Systems/Frameworks
*Information Architecture
*Authoring Tools such as Oxygen, Framemaker, MadCap Flare with expertise in XML and Markdown.
*Swagger and API Documentation
*Experience in DITA, GitLab, GitHub along with exposue to DTD, CSS, XSLT, etc.
*Release and Software LifeCycle Management
*Basic understanding of Networking, Static Websites, Docker, Kubernetes, and Cloud Technologies.
*Strong problem-solving and analytical skills.
*Excellent communication and teamwork skills.
*Ability to work independently and as part of a team.
*Ability to work under pressure and handle multiple tasks simultaneously.

Understanding of following:
* Next.js, Hugo with understanding of HTML5 and MDX
* Python, Shell Scripting, and Go Language with exposure to AI/ML
* UI/UX concepts and writing for GUI
* Language Localization, SEO
* Bonus: experience with Descript, Cloud Cannon, Writer.com, Lokalise, automation tools and scripting languages

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.