Honeywell Lead Field Service Technician- Controls/Security 

Switzerland, Geneva, Geneva 

783163749

Technical and Job-Related Responsibilities:

• Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.
• Complete documentation of all work done, including all readings, offsets, etc.
• Perform system backups, install appropriate updates and patches
• Maintain customer system documentation with any configuration or model changes.
• Respond to emergency service calls as required
• Keep abreast of changes and new developments in product and preventive maintenance techniques
• Availability for and performance of duties outside of normal working hours as required

Customer Management:

• Promote, build and maintain good customer relations
• Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems
• Demonstrate system and provide training to customers as required
• Be aware of service contract scope of service, equipment coverages, and requirements

Health and Safety:

• Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment

Administrative Responsibilities:

• Be responsible for Honeywell’s assets such as tools, software, and site database
• Keep documentation and paperwork up-to-date
• Real time job reporting

YOU MUST HAVE

• 3+ years of field experience in HVAC or security experience, automation controls, life safety, and security systems
• Post-secondary education in electronics or technical field.
• Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act
• Valid G Driver License.

WE VALUE

• Previous customer service experience
• IT experience (networking)
• Fire Safety (CFAA)
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Bachelor’s degree or technical/professional certificate
• Good presentation skills.

• JOB ID: HRD263297
• Category: Customer Experience
• Location: 69 Wellington Street,London,Ontario,N6B 2K4,Canada
• Nonexempt