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Microsoft Senior Incident Response Engineer 
Italy, Lombardy, Milan 
783073512

20.11.2024


Required/Minimum Qualifications (RQs/MQs)

  • Native or excellent written and spoken Italian language skills
  • Minimum 2+ years Security Incident Response experience with recent operational security experience (SOC, Malware Analysis, IDS/IPS Analysis, threat analytics, windows server, and endpoint security, etc.)
  • Minimum 2+ years Cloud investigations experience with Entra ID, Microsoft 365 and Microsoft Defender solutions
  • Minimum 1+ years customer facing experience
  • Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
  • Minimum 1+ years of experience in Network Security Administration, and/or Systems Administration with experience in Windows Server, Windows Client, and Active Directory Administration
  • Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience

Additional or Preferred Qualifications (PQs)

  • Experience in Entra ID and Microsoft 365 management and troubleshooting
  • Experience with any Microsoft Defender solutions
  • Experience in Azure Identity management and troubleshooting
  • Kusto Query Language knowledge
  • Cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
  • Automation (PowerShell and/or Python, Java, or a similar language, can be a beginner to intermediate level).
  • Preferred IT Industry certifications (Microsoft Certifications On-Prem or Cloud, SANS GCIH, CISSP, CEH, Amazon AWS, etc.)
  • Preferred Bachelor’s degree or higher in a technical field, or relevant work experience
  • Experience in Linux and/or Mac administration

Language Qualification


Italian Language: fluent in reading, writing and speaking.

English Language: fluent in reading, writing and speaking.


Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Responsibilities:

  • Scope customer security incidents
  • Understand and identify indicators of attack and indicators of compromise
  • Analyse incident data from threat analytics tools
  • Collaborate with the Security and Threat Intelligence teams by providing indicators of compromise and samples of malware from the customer’s environment
  • Coordinate a response to the security incident with other Microsoft security and consulting teams.
  • Develop, document, and implement runbooks, capabilities, and techniques for Incident Response
  • Perform security triage and analysis on endpoint, server and network infrastructure.
  • Perform activities necessary for immediate containment and short-term resolution of incidents.
  • Maintain current knowledge and understanding of the threat landscape, emerging security threats, and vulnerabilities
  • Investigate root cause of complex security incidents
  • Maintain a high level of confidentiality
  • Participate in the on-call rotation as required