EY FMA Manager 

Canada, Ontario, Toronto 

78302378

Your key responsibilities

• Oversee, guide, coach and assess a team of FMAs to enable the effective delivery of engagement level support to assigned partners and/or accounts
• Develop and foster a culture of exceptional client service within the FMA population who are aligned to a specific Service Line by ensuring FMAs understand the business priorities and target metrics and exhibit Trusted Business Advisor skills in their interactions
• Serve as key point of contact to triage system functionality issues, including leveraging team for testing of fixes or enhancements
• Perform root cause analysis when issues arise and recommends and implements strategic solutions that positively impact the business or operations
• Identify and communicate trends/issues in execution of support through analysis of reporting and book of business reviews with team members
• Serve as a subject matter specialist in the firm’s global financial system, as well as SL practices and policies
• Team with local Markets Finance Lead and others to improve support, collaboration and/or increase process efficiencies
• Lead and/or coordinate global financial system training sessions for FMAs and/or CSEs as needed

Skills and attributes for success

• Outstanding leadership skills
• Outstanding mentoring skills
• Excellent written and verbal communication skills
• Excellent analytical, interpersonal and leadership skills
• Strong teaming abilities as well as demonstration of effective virtual teaming
• Effective multitasking and prioritization skills
• Strong proficiency with Microsoft Excel and Word programs as well as the ability to learn new applications quickly
• Effective delegation and time management skills
• Ability to take a consultative approach in business transactions and influence the executive decision making
• Confidence and ability to provide recommendations to members of Finance leadership as well as Service Line leadership

What we look for

• Minimum of 8 years of relevant professional experience with additional financial management experience beneficial.
• Minimum of 2 years in a supervisory or management position.
• Bachelor’s degree or equivalent experience in finance, accounting or business administration, a master’s degree is a plus.
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role.
• Bilingualism in both French and English is considered an asset

Ideally, you’ll also have

• Experience supervising larger teams preferred.

What we offer you

The salary range for this job in British Columbia is $92 300 to $153 800. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city