Capital One Principal Coordinator Reconciliation & Control Work Home 

United States, Virginia, Richmond 

782522854

Principal Coordinator, Reconciliation & Control (Work from Home)

Role Responsibilities:

• Reconcile General Ledger activity for both general and complex reconciliations within assigned scope including maintaining GL health

• Develop Subject Matter Expertise within role

• Process money movement with accuracy and appropriate support documentation

• Monitor correspondence and respond timely

• Report General Ledger exceptions to partner LOB’s as needed

• Contribute to decks/reporting, process documentation and projects as required per leadership

• Identify issues, trends and recommend automation/process improvements

• Escalate issues appropriately and work with partner teams to resolve

• Active participant in Team Meetings, Weekly Stand Ups and Partner Meetings

• Maintain a risk and controls focus

• Other duties as assigned

What skills you need to bring to the table:

• Self motivated and demonstrate the ability to work under limited supervision

• Excellent organizational skills, time management skills, and great attention to detail

• Ability to manage multiple tasks and prioritize workflow

• Demonstrates strong written and verbal communication skills as well as professionalism in working with internal associates at all levels and our external partners

• Proactive with high level problem solving skills

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet connection that isnotsupplied via cellular data or hotspot

  • A private network that is password protected where you have ownership or line of sight to every device on the network

  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP)

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

  • To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page

• Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Living Requirements:

This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live or work internationally, in the states of California, Hawaii, or US territories. If you are unable to attain the required Capital One Work from home compatible internet access or living requirements, Capital One reserves the right to rescind this offer.

Basic Qualifications:

• High school diploma, GED or equivalent certification

• At least 1 year of banking experience

• At least 1 year of experience using Microsoft Office or Google Suite

Preferred Qualifications:

• 2+ years of accounting or financial reporting experience

• 3+ years of experience using Microsoft Office or Google Suite

• 2+ years of experience in ATM, Cash Management, and logistics

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.