Bachelor's degree or equivalent practical experience.
Experience in diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
Experience with performing component-level repairs on IT equipment.
Ability to lift/move 50lb (23kg) of equipment and to exert physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Ability to work non-standard hours, including weekends, holidays and on shift-based schedule as required.
Preferred qualifications:
Certification in online Google IT Support Professional Certificate program.
2 years of experience in diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
Experience in working within a data center or network operation center environment.
Ability to collaborate and partner with teams to overcome tests.
Ability to adapt to changes in a changing work environment.