Td Bank Sr Developer ServiceNow 

Canada, Ontario, Toronto 

780160909

Toronto, Ontario, CanadaTechnology Solutions

$91,200 - $136,800 CAD

Sr. IT Developer (ServiceNow)

We are looking for an experienced ServiceNow developer to primarily work onServiceNow Vulnerability Responsemodule. This role required building and maintaining technical solutions that adhere to engineering and architectural design principles while meeting business requirements. It will also involve interaction with business analysts, developers, QA, architects and senior management as needed.

Responsibilities:

• Analyze and fully understand problems and business requirements
• Use technical ServiceNow knowledge to determine an optimal solution design and communicate it effectively
• Highlight risks or potential issues for use cases or identified solution approaches
• Estimate timelines on design/development efforts
• Configure, develop, customize and maintain the ServiceNow platform including script includes, forms, UI policies, ACLs, client scripts, workflows, business rules, dashboards and more
• Integrate ServiceNow with other systems using REST APIs or existing plugins
• Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.
• Actively participate in agile ceremonies, design meetings and peer reviews
• Consult on development of User Story creation & StoryRefinement
• Review technical deliverables for quality throughout detailed design and development phase, identify gaps or redesign as needed.
• Define metrics and performance goals with technology partners and peers.
• Document details on technical design, solution and implementation
• Integrate ServiceNow with other systems
• Share ServiceNow expertise and develop colleagues
• Suggest alternative solutions based on ServiceNow best practices
• Challenge yourself as an expert, lead innovator and change agent for the programs and services under management.
• Review internal team process and provide feedback forautomation/improvement
• Collaborate withstakeholders/businessanalysts to identify new use cases for development
• Adhere to internal policies and procedures, technology control standards, and applicable regulatory guidelines.
• Support knowledge management processes and ensure knowledge is codified, monitored, tracked, and managed.
• Provide technical support to promptly resolve escalated incidents/outages.

Requirements

• Undergraduate Degree or Technical Certificate
• Overall, 10+ years technical experience.
• 5+ years of experience developing on ServiceNow platform (one or more modules such as ITSM, ITAM, VR, SIR, HR, IRM)
• ServiceNow Certified System Administrator (CSA) is required. ServiceNow Certified Application Developer (CAD) is preferred.
• Excellent problem-solving and communication skills
• Working Knowledge of Confluence and JIRA

Good to have:

• Good understanding of cybersecurity principles, infrastructure vs application vulnerabilities and release-based testing
• Experience with ServiceNow UI Builder
• ServiceNow Certified Application Developer (CAD) is preferred.
• Previous experience in ServiceNow Security Operations (Vulnerability Response, Configuration Compliance, Security Posture Control) development is an asset
• Information Security Certification / Accreditation an asset.
• Ability to serve as a lead expert resource for ServiceNow VR and information security for project teams, the business, organization, and outside vendors.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Sans Objet