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Tesla Utility Field Service Supervisor Commercial Energy 
United States, California, Seaside 
779444384

13.08.2024
What to Expect

Tesla isseeking an experienced and dynamic Field Supervisor to providetechnicians/electricians with training opportunities, manage schedules, followup on open cases, actively monitor fleets, and fulfill preventative maintenanceobligations. The Field Supervisor will be responsible for most,post-installation responsibilities and service work as it relates toperformance and system uptime with the support of associated engineering anddeployment teams.

What You’ll Do
  • Manage Service Technicians/Electricians,set schedules and priorities to aid in the troubleshooting and repair ofequipment within assigned region
  • Be ready to travel for extended periods oftime covering multiple locations in respective region with minimal notice. Maintainhigh levels of communication and feedback within the service organization;prepare daily updates of work completed, problems identified, and futuretimelines
  • Exercise discretion and independentjudgment while overseeing the field service work and their successfulcompletion of work orders as they relate to troubleshooting down orunderperforming systems
  • Evaluate the work of technicians andelectricians to provide both quarterly and yearly performance reviews alongwith controlling overall regional spend and when needed propose cost effectivesolutions
  • Provide necessary “On-boarding”

    ,

    “On-The-Job-Training” and training resources to Field Service Technicians. Workwith Engineering and Training departments to ensure effective processes are inplace
  • Responsible for the day-to-day operation.Including acting on actual events, arrange resources and monitor the progress. Reviewexpense reports and timesheets for accuracy
  • Safety Oriented, ability to prioritizesafety standards for the field and escalate activities that may jeopardize thesafety of field technicians or equipment
What You’ll Bring
  • Will have Commercial or Utility ScaleIndustrial Storage experience preferred with 1+ years experience creatingScopes of Work for maintenance or electrical services
  • Will have 3+ years of experience workingwithin maintenance, operations, and management
  • Ability to manage voluminous amounts ofdata especially while using Excel, Outlook, and Word
  • Strong attention to detail,organizational, time-management, and problem solving skills
  • Experiencing writing Corrective ActionReports and strong Case Management skills and familiarity with ticketingsystems such as JIRA, Confluence, or similar Computerized MaintenanceManagement Systems (CMMS) preferred
  • Recent training and current certificationas required in OSHA / NFPA 70E / Safety experience with PV systems preferred
  • Valid driver's license required. Ability to work a flexible schedule, may include weekends, evenings andholidays