. Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Math, Science, or related field, and/or equivalent experience.
. Excellent English communication skills (verbal and written). Working in high pressure, dynamic situations with a large degree of autonomy
. Being agile and open-minded to quickly adapt to procedures and tools required for the position. Excellent organizational, analytical, and problem determination/solving skills
. Knowledge or experience working with one or more of:
– Operating system administration, command usage, or troubleshooting
– Operating system internals (e.g., kernel, file system, networking, client-server, performance)
– Programming and scripting languages (e.g., C, Java, Python, or Shell)
– Data structure concepts and algorithms
– Fluent English
. z/OS assembler, PL/X or SVC dump debugging experience
. z/OS support, development, test or system programming experience
. Client facing technical support professional experience– Fluent English