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Capital One Principal Associate Instructional Designer 
United States, Virginia, Richmond 
777257954

14.09.2024
West Creek 2 (12072), United States of America, Richmond, Virginia Principal Associate, Instructional Designer


This role is a great fit for you if:

  • You have expertise in adult learning theory, cognitive science, and other evidence-based learning fields, with a passion for staying on top of the latest research developments

  • You take delight in finding the best learning design for a specific learning need and have experience with course authoring tools

  • You know how to balance learning best practices with business needs & constraints, using good judgment in balancing both quality & efficiency

  • You value creating learning experiences that are both effective and engaging, solving business needs while delighting and engaging the learner

Key Responsibilities

  • Increase the effectiveness of learning solutions by identifying and recommending formats and modalities that create an optimal learning experience

  • Design and develop curriculum, programs, learning materials, and performance support tools from a blank slate (including self-study, classroom, eLearning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design)

  • Design content, including (but not limited to) measurable learning objectives, leader and participant materials and tools, experiential scenarios and simulations, assessment and evaluation questions

  • Decrease required development time through proficient use of Articulate Storyline for eLearning development

  • Demonstrate an aptitude for, knowledge of, and agility with new learning technologies in a fast-paced, ever-changing environment

  • Design training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including gamification and rich media (example: video) to enhance the learner experience

  • Lead effective stakeholder, subject matter expert, and learner interviews that enable identification and curation of relevant content for the end-learner

  • Determine, recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plan

  • Represent Learning in broader project efforts, ensuring an early focus on the implementation needs to ensure effective delivery in 100% alignment with project timeline goals

  • Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs

  • Participate in Train-the-Trainer activities, when applicable

  • Partner with other content developers to support material development needs, as appropriate

  • Assist Learning Manager by identifying issues, diagnosing problems, generating alternative solutions, and analyzing opportunities and risks

  • Create behaviorally-based assessments and evaluation methods

  • Consult with senior leader on performance improvement and learning strategy

  • Make decisions by identifying issues, diagnosing problems, generating alternative solutions and analyzing opportunities and risks

  • Set and achieve challenging individual goals that support department and business goals

  • Predict resources needed to reach learning objectives and manage them in an effective and efficient manner

  • Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision

  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

  • Proficient use of multiple rapid development content tools to create online courseware

  • Exceptional professional communication and technical writing skills

  • Experience with ADDIE, SAM, and Agile training development models

  • Experience with project management and managing multiple, simultaneous tasks

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.

Basic Qualifications

  • High School Diploma, GED or equivalent certification

  • At least 4 years of experience in Instructional Design

  • At least 4 years of experience with learning content development tools (Articulate 360, Adobe Captivate, Adobe Design Suite, and Camtasia)

Preferred Qualifications

  • At least 5 years of Training Design and Development for digital modalities

  • At least one year of experience in UI/UX and graphic design

  • At least 2 years of experience with mobile content creation, curation and delivery

  • At least 2 years of experience with Adobe Creative Suite (InDesign, Photoshop, and video editing software)

  • Project Management Professional Certification or knowledge of Agile methodology

  • Proficiency with Google Suite

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.