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This role is a great fit for you if:
You have expertise in adult learning theory, cognitive science, and other evidence-based learning fields, with a passion for staying on top of the latest research developments
You take delight in finding the best learning design for a specific learning need and have experience with course authoring tools
You know how to balance learning best practices with business needs & constraints, using good judgment in balancing both quality & efficiency
You value creating learning experiences that are both effective and engaging, solving business needs while delighting and engaging the learner
Key Responsibilities
Increase the effectiveness of learning solutions by identifying and recommending formats and modalities that create an optimal learning experience
Design and develop curriculum, programs, learning materials, and performance support tools from a blank slate (including self-study, classroom, eLearning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design)
Design content, including (but not limited to) measurable learning objectives, leader and participant materials and tools, experiential scenarios and simulations, assessment and evaluation questions
Decrease required development time through proficient use of Articulate Storyline for eLearning development
Demonstrate an aptitude for, knowledge of, and agility with new learning technologies in a fast-paced, ever-changing environment
Design training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including gamification and rich media (example: video) to enhance the learner experience
Lead effective stakeholder, subject matter expert, and learner interviews that enable identification and curation of relevant content for the end-learner
Determine, recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plan
Represent Learning in broader project efforts, ensuring an early focus on the implementation needs to ensure effective delivery in 100% alignment with project timeline goals
Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs
Participate in Train-the-Trainer activities, when applicable
Partner with other content developers to support material development needs, as appropriate
Assist Learning Manager by identifying issues, diagnosing problems, generating alternative solutions, and analyzing opportunities and risks
Create behaviorally-based assessments and evaluation methods
Consult with senior leader on performance improvement and learning strategy
Make decisions by identifying issues, diagnosing problems, generating alternative solutions and analyzing opportunities and risks
Set and achieve challenging individual goals that support department and business goals
Predict resources needed to reach learning objectives and manage them in an effective and efficient manner
Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Proficient use of multiple rapid development content tools to create online courseware
Exceptional professional communication and technical writing skills
Experience with ADDIE, SAM, and Agile training development models
Experience with project management and managing multiple, simultaneous tasks
We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 4 years of experience in Instructional Design
At least 4 years of experience with learning content development tools (Articulate 360, Adobe Captivate, Adobe Design Suite, and Camtasia)
Preferred Qualifications
At least 5 years of Training Design and Development for digital modalities
At least one year of experience in UI/UX and graphic design
At least 2 years of experience with mobile content creation, curation and delivery
At least 2 years of experience with Adobe Creative Suite (InDesign, Photoshop, and video editing software)
Project Management Professional Certification or knowledge of Agile methodology
Proficiency with Google Suite
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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