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Tesla General Manager Service United States, Colorado 775692733
13.08.2024
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What You’ll DoWhat You’ll Bring
- Team Development: Understands individual motivations and coaches for growth, fostering a culture of inclusion and psychological safety
- Customer Satisfaction: Manages the end-to-end customer journey, monitoring service trends, and improving communication, processes, and relationships
- Adaptability: Excels in dynamic problem-solving, leading with a clear "why," and remaining resilient under pressure, while actively pursuing personal development
- Results-Oriented: Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving targets while holding the team accountable
- Bachelor’s degree, professional experience leading an end-to-end customer-facing operation in a fast-paced environment, or equivalent experience
- Relentless drive for excellence; provides recognition and feedback daily while making team members feel included and valued
- First-principles thinker who finds a creative path to solve previously unsolvable problems, with exceptional integrity through dedicated and ethical approach to sales and service operations
- Commitment and enthusiasm to work evenings and weekends alongside the rest of the team
- Must be able to stand or sit for 8 hours or more; occasional travel required for offsite meetings and events, typically less than 10% of the time
- Valid driver’s license required
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