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Key job responsibilities
* Lead and improve upon our product design process - starting from early research and hypothesis, through defining requirements, creating user flows, wireframes, visual designs, and prototypes to effectively conceptualize and communicate detailed interaction behaviors that support decision making and development.
* Own UX from beginning to end and ensure product/feature is built to spec and achieves project goals.
* Elevate the visual design of the customer experience to drive higher engagement.
* Contribute to the group’s best practices for UX design while continually advocating design thinking, process, and craft throughout our organization.
* You care and work towards fostering an inclusive and supportive design culture.
* Drive design through all phases, from user research and exploratory prototypes to design reviews, delivery, and usability testing.
* Collaborate and communicate effectively within cross-functional teams across design, product, engineering, and management.
* Advocate for the user experience in all discussions, ensuring that the user’s voice is heard and considered in product decisions.
* Stay current with industry trends, tools, and technologies, and apply them to improve the design process and deliver cutting-edge experiences.
* Ensure consistency and adherence to design standards and guidelines across all products and platforms.
* Present design concepts and strategies to stakeholders and senior management, effectively communicating design rationale and decisions.A day in the life
* Designing conceptual sketches, wireframe information architecture, high-fidelity mockups, prototypes and interaction specifications
* Partnering with product managers and engineering on product and feature launches* Using research methodologies to turn customer feedback into actionable findings
* Delivering high quality creative designs across diverse products and devicesWe care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there.
- 7+ years of design experience
- Have an available online portfolio
- * Knowledge of usability principles and techniques
- * Experience working in Agile/Scrum development environments including design sprint cycles.
- * Strong understanding of responsive and mobile-first design principles.
- * Ability to balance user needs with business goals and technical constraints.
- * Experience with prototyping tools and techniques to quickly iterate on design concepts.
- * Knowledge of best practices for information architecture and design
- * Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- * Experience in delivering design solutions for projects of large scope and complexity
- * Experience defining and maintaining design patterns and UX standards
- * Experience designing and prototyping with tools such as Figma, Balsamiq, Sketch, Photoshop, Illustrator, InVision, or similar
- * Experience working with stakeholders to plan and execute programs that are strategic in nature
- * Experience with UX design of complex workflows
- * Experience in designing for complex and data-driven applications
- * Familiarity with accessibility standards and best practices (e.g., WCAG) and experience designing inclusive user experiences.
- * Able to take ambiguous design problems and work with stakeholders and user research insights to craft design solutions grounded in customer needs and business goals
- * Understanding of design thinking and lean UX methodologies.
- * Experience with motion design and creating interactive prototypes.
- * Contributions to the design community through blogs, speaking engagements, or open-source projects.
- * Experience with internationalization and localization of user interfaces.
- * Knowledge of front-end development languages (HTML, CSS, JavaScript) and how design integrates with development.
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