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Program & Project ManagementJob Details
Operations Responsibilities:Serve as primary, centralized operational point of contact for Board members
Working as part of the Office of Corporate Secretary in Legal, coordinate closely with Office of the CEO on any matters related to operational Board support
Know and stay up-to-date on Board members’ preferences, needs, schedules, and support requirements to enable the highest level of operational support
Maintain accurate, up-to-date director and related contact information
Educate, raise awareness with, and maintain strong relationships with EAs to Board, Office of the CEO, ELT, Section 16 officers, and other key officers who work with the Board to ensure coordination and alignment
Build and maintain playbooks and protocols for all Board processes relating to operational support
Own process for internal requests of the Board and ensure communications to all parties are streamlined
Understand remits, duties, composition, purpose and operation of the Board Committees
Understand and track key timelines, protocols, Chair-related meeting sequences and interdependence to Board and all Board Committees, including but not limited to Audit & Finance Committee and Compensation Committee
Maintain highest levels of discretion and confidentiality regarding all Board matters
Facilitate scheduling and calendar invitations for ad hoc and regular Board and Committee meetings
Schedule regular and ad hoc 1:1 meetings with Committee Chairs and other directors
Facilitate scheduling and coordination of interviews with potential Board candidates
Ensure alignment with Office of the CEO around internal inspection meeting and communications calendar and cadence
Coordinate extended administrative support for Board members and their assistants on scheduling, transportation, accommodation, expenses, and operational needs relating to Board meetings and other Salesforce events
Coordinate and oversee internal stakeholder teams in support of onsite and virtual Board and Committee meetings, including Tech Support, Facilities, Security, Culinary
Provide advance and onsite logistical and administrative support to Board members attending Salesforce meetings, conferences such as Dreamforce, CKOs, World Tours, Salesforce speaking engagements, internal management meetings, etc.
Coordinate and oversee internal stakeholder teams in support of onsite and virtual Board and Committee meetings, including Tech Support, Facilities, Security, Culinary
Minimum of 5+ years of applicable administrative experience, ideally from a global software organization.
Skillful execution of administrative activities, with high attention to detail, organization and process.
Experience with the setting up and management of virtual meeting platforms such as Zoom, Webex, GoToWebinars, Google Hangouts and conference calls.
Strong teamwork skills; and a confident ability to offer suggestions and improvements to process and work very collaboratively with others.
Strong relationship management skills, ability to build a personal network throughout the company.
Project Coordination experience needed at an intermediate complexity.
Strong verbal and written communication. Ability to communicate clearly and effectively with senior leaders and external partners.
Experience partnering with senior management in a fast paced, innovative environment.
Agility and flexibility in response to changing priorities and needs.
Proven ability to manage projects, work under pressure and consistently make deadlines.
Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.
Possess an ability and curiosity and to comprehend the structure of the Board of Directors and individual director preferences.
Have the ability to handle confidential material with the utmost discretion.
Ensure communications are clear, thorough, and specific, with attention to follow-through.
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