Provide subject matter expertise, confirm scope, products, and services
Initiate implementation requests for new business with clients
Own process for simple implementations
Join initial implementation calls for complex implementations to ensure accuracy of request
Coordinate with Sales and implementation regarding potential client change requests
Submit billing information; including billing adjustments
Support ad-hoc requests (e.g., billing inquiries)
Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience and apply required control procedures
Required qualifications, capabilities, and skills
Bachelor's Degree
Demonstrates the ability to understand Treasury Services products, pricing philosophy, and billing process and procedures
Superior verbal and written communication skills with the ability to mobilize internal networks and resources
Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and superior analytical and quantitative skills