Job responsibilities
- Identify and suggest potential solutions for accessibility barriers based on WCAG 2.1 standards and PDF/UA as well as compliance with the ADA, Section 508, the Twenty-First Century Communications and Video Accessibility Act, and other accessibility related laws
- Recommend solutions to maintain compliance while creating accessible digital products for an excellent customer experience
- Apply accessibility knowledge to a wide range of the firm’s digital properties, including mobile applications, and digital documents by providing in-depth accessibility guidance for our primary customer-facing web and mobile design system
- Coach colleagues and clients in one on one, small group, or large forum environments including leading technical discussions and decision-making to resolve complex issues
- Identify, report on and suggest improvements to the product using data on accessibility issues .
- Collaborate across roles throughout the product design lifecycle (product, design, dev, testing) to ensure accessibility in design system components and patterns
- Manage online accessibility resources and creating content to support company standards and processes
- Build relationships among stakeholders to foster support for digital accessibility and communicate changes to policies and procedures
Required qualifications, capabilities, and skills
- 7+ years of experience in engaging accessibility in digital, customer facing programs or functions
- Minimum of a Bachelor’s degree in a related field
- Staying ahead of emerging standards and technologies (web, mobile, document) and analyzing impacts to company standards
- Expert knowledge of accessibility standards including WCAG 2.1, ADA, Section 508, and the Twenty-First Century Communications and Video Accessibility Act
- Expert-level experience in accessibility on a minimum of one platform, and familiarity with a broad range:
- Web accessibility on Windows , macOS ,PDF accessibility, digital document standards ,Video and other digital media
- Experience in Reviewing the designs
- Working proficiency and development skills in a minimum of one platform:
- Web development (semantic HTML, CSS, JavaScript, and WAI-ARIA ) and Native development (iOS and/or Android)
- Broad knowledge of digital assistive technologies
- Understanding of processes in the product development lifecycle, including testing, documenting, and prioritizing defects
Preferred qualifications, capabilities and skills
- Working knowledge of Agile and Jira
- Continuously challenging existing practices, looking for ways to simplify and/or automate processes, and recommending “Best in Class” practices
- Experience with usability and accessibility research
- Ability to leverage industry knowledge to discern future trends
- Mobile accessibility on Android and iOS
- Related certifications highly desired