Microsoft Digital Solution Area Specialist -Data & AI 

Ireland, Dublin 

766351477

· Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering.

· Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge.

· Ensures technical wins for core technologies by driving technical discussions with customers. Improves customer interactions through feedback and observation.

· Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.

Scale Through Partners

· Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.

Build Strategy

· Shares competitive insights from customer sessions with colleagues and escalates/resolves competitive situations to influence compete strategies.

· Provides strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.

· Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, resource (e.g., OneList) items across communities so they can be added and prioritized.

Solution Design and Proof

· Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets.

· Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).

Technical Leadership

· Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.

· Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.