Citi Group Digital Fraud Project Lead 

United States, Texas, San Antonio 

76626269

• Analyzes processes & controls, manage projects, and provides input in the definition of requirements/user stories associated to fraud risk mitigation solutions for Citi’s customer facing digital offerings.
• Act as the primary point of contact to the Business leads and technology partners to drive solutions.
• Maintain strong awareness of industry trends so these can be effectively communicated to Business partners and clients.
• Evaluate risk & return, measures, and interprets results.
• Evaluate potential technology enhancements that improve business controls and reduce impact to customer experience.
• Support the Control group in the evaluation and management of Global policies and standards.
• Produce regular performance reporting for stakeholders to coordinate actions and mitigation plans.
• Assesses the spectrum of risks and how those risks arise from new product offerings.
• Identifies reputational risk and its operational/financial cause & effect. Manages situations that create risk & compliance considerations for Citi.
• Takes responsibility for addressing problems, finding solutions and making prudent decisions.
• Adopts proactive, not reactive, approach and offers creative solutions. Strives for continuous
• improvement.
• identify MIS and data needs in the fraud risk environment.
• Make decisions in a timely manner, balancing a need for action with a need for analysis.
• Identify issues and outlines project scope. Probes beyond symptoms to determine the underlying causes of problems.
• Functions as a lead contributor with significant knowledge of digital channel fraud risk exposure across broad department activities.
• Understands online/mobile banking risks and control issues and can identify meaningful solutions.
• Supports diversity by actively building and cultivating strong connections and partnerships
  across businesses/regions.

• Excellent written and verbal communication and strong interpersonal skills are required.
• Direct experience and intimate knowledge of fraud risk management disciplines, online/mobile channel platforms and functionalities including digital fraud detection systems that leverage risk models, device print technologies, biometrics, and multi-factor authentication strategies.
• Possesses strong institutional knowledge of internet/mobile banking technologies/platforms, functionalities, detection tools, existing and emerging fraud risks, and fraud mitigation solutions.
• Working knowledge of Information Security risks and controls
• Strong analytical skills
• Strong communication skills that enable articulation of fraud needs to business and technology partners that result in viable solutions in a complex environment
• Ability to work independently and influence others
• Experience with Agile methodology principles
• Experience with use of JIRA use a plus

• Bachelor’s/University degree or equivalent experience

Anticipated Posting Close Date:

View the " " poster. View the .

View the .

View the