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EY Mobility Process Automation Specialist 
India, Kerala, Kochi 
765071814

23.07.2024

Job Summary:

The Mobility Virtual Talent Hub (VTH) team requires a Senior Associate resource that supports the further enhancement of Global Mobility’s processes optimizing its service delivery and operations. The successful candidate will:

  • Maintain and enhance established process automations,
  • Support the team's upskilling with on-the-job training relating to established solutions, and
  • Be involved in end-to-end process deployments, i.e., contribute to the design and development of solution prototypes, participate in user acceptance testing before go-live and drive post deployment stabilization.

Purpose of the Job:

  • Lead the maintenance, creation, implementation, and support of existing low code/no code solutions, such as Power Apps, for in-house process enhancements and support tools.
  • Design and manage workflows using Power Automate/Power Apps and SharePoint sites, ensuring efficient process automation.
  • Collaborate with Mobility and Digital Talent stakeholders to co-design and manage internal reporting systems, ensuring the automated creation and timely delivery of operational, governance, and data integrity reports as well as bespoke dashboards.
  • Support the testing and deployment of new features within our existing tools, e.g., the Global Mobility Tool (AssignmentPro), to fully leverage our capabilities.
  • Ensure documentation of all technology solutions embedded in the end-to-end process delivery.
  • Support the Mobility team in broadening their skills through training on the job activities, starting from operating/maintaining established solutions to proactively suggesting/pursuing further automation opportunities.
  • Mentor and provide direction to junior team members, fostering a collaborative and supportive environment that encourages knowledge sharing and professional growth.
  • Ensure that project and initiative deliverables are met on time and manage stakeholder expectations throughout the process, addressing any roadblocks or challenges promptly.

Knowledge and Skills Requirements:

  • Advanced proficiency in SQL, Power BI, and the Microsoft Power Platform (Power Automate, Power Apps, Power BI) and SharePoint.
  • Strong analytical skills with a process-oriented mindset and a proven track record of process optimization and innovation.
  • Superb organizational and communication abilities, with the capability to work independently in a dynamic environment.
  • Proactive approach to problem-solving,
  • Ability work across diverse teams and time zones and adapt to new challenges, ensuring the continuous improvement of our processes and technology solutions.
  • Exceptional communication skills, with the ability to articulate ideas clearly and interact effectively with all levels of the organization.
  • First experiences in guiding and mentoring junior team members.
  • Proficiency in Power Automate, Power Apps, Power BI, and SharePoint
  • Fluent in English

Other Requirements:

  • Due to global nature of the role, willingness to work flexibly to manage deadlines and team objectives may be required.
  • Ability and willingness to adjust to new and changing priorities based on business requirements.
  • A willingness to share and document knowledge and best practices within the team, contributing to a culture of continuous learning and improvement.
  • Have a continuous growth and learning mindset with a willingness leverage the library of firmwide courses and badges available online (to all employees).

Job Requirements:
Education:

  • Educated to degree level is required.

Experience:

  • 3+ years relevant experience with an overall of 5+ years
  • International experience either during studies or work related (preferred, not required)

Certification Requirements:

  • Professional certifications and/or master’s studies in a related discipline is preferred, not required.
  • Active membership to related professional bodies or industry groups is preferred, not required.

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