SAP Working Student f/m/d - Cloud Business Process Management Support 

Spain, Catalonia 

763588907

It is your opportunity to:

• Work for one of the best employers in this region,
• Be part of a highly skilled and motivated international team.

THE ROLE

The related tasks include, but not be limited to:

• Creation and maintenance of process documentation and related assets,
• Creation and maintenance of BPMN diagrams in Signavio,
• Ensure timely delivery of quality documentation regarding Cloud Delivery processes, Customer Support processes and tools.
• Perform process document and related assets quality checks and implement changes.
• Support team members with process maintenance and governance related back-office activities like managing process publishing requests, change asset requests, tool end-user support, handling the team mailbox information requests, manual synchronization of control data between tools, etc.
• Create process documentation reports based on LoB demands, audit preparation and audit trail logging.
• This position will provide you an in-depth look into the SAP CPIT’s Business Process and Solution Management unit and is one of few companies adopting the BPMN and ITIL Best Practices for their business processes.
• Continuously striving for process and tool optimization & process adoption.

This position will provide you:

• In-depth look into the SAP Corporate Process Framework and specifically into the Cloud Operations and Support Customer process areas, adopting the BPMN and ITIL Best Practices for their business processes.
• Hand-on experience on global process project design, deployment, implementation, adoption and feedback collection.

ROLE REQUIREMENTS

• Preferred fields of study: Master students of Business Informatics, Data Sciences, Engineering or Technology with at least 3 semesters left to finish studies.
• Technical Skills: Process modeling using BPMN standards (Signavio preferred), MS Office applications including Excel and Power point.
• Beneficial: Basic understanding of ITIL/IT Service Management (ITSM) processes.
• Languages: Fluent in English, with strong writing skills. German beneficial.
• Soft Skills: Curiosity, quick apprehension, and willingness to learn about new technologies, concepts, and tools. Goal-oriented team player with excellent communication skills and able to work independently and proactive way.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.