EY EY Business Consulting-Business Transformation Senior Consultant-Designer 

India, Kerala, Kochi 

761823518

Your key responsibilities

• Part of a team of 40+ professionals undertaking business transformation domain-related projects, finding solutions to create unique and authentic customer experiences
• Support the practice in winning in the market by leading/supporting end-to-end development of proposals, custom templates, pitch decks, and infographics to support high stake client/ leadership presentations
• Conceptualize, develop, and finalize communication pieces wherein you will benchmark and develop the high impact presentations, communication materials, customer journeys, etc.
• Design and enhance different types of documents including presentation/ brochures/ handbooks/ presentations, etc.
• Produce and send email marketing materials, invitations, and internal communications
• Customer Marketing capabilities such as Channel management, products and service management, customer insights
• Establish customer experience tracking and measuring metrics such as CSAT, NPS and CES
• Able to work under pressure to meet deadlines; must be able to analyse and prioritize assignments

Skills and attributes for success

• Experience in visual storytelling, creative thinking, campaign design, layout for digital and print materials
• Knowledge of branding, corporate communication, and institutional design
• Good Research skills, report writing skills and exposure to analytics and various research tools will be a necessary expectation of this role.
• Exposure or experience in Digital solutions in Customer/CRM/User-centric programs/ functions will be an added advantage.
• Have a good fundamental understanding of Customer domain and functioning.
• Support business development activities through both leading/participating in pursuits and developing strong relationships with existing clients
• Be a part of project teams to provide solutions to unstructured problems

To qualify for the role, you must have

• Degree in Graphic Design, Advertising, Marketing, or related fields
• 4+ years of business presentation work experience in leading consulting firms
• Expertise in MS Office suites, Adobe Illustrator, Photoshop, Canva, etc.
• Strong PowerPoint and presentation skills

Ideally, you’ll also have

• Project management skills
• Report writing, Customer handling, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
• Right attitude to understand and align organizational goals and priorities and assist in the implementation of strategic initiatives
• Willing to work on Sunday to Thursday working week and support MENA timings (11 AM – 8.30 PM), as preferred (supporting Middle East Clients)

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
• Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries