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PayPal Incident Management Director 
United States, Ohio, Toledo 
761299754

27.03.2025

Your way to impact:

  • Oversee the incident management process from detection, escalation, resolution, to post-incident analysis and driving campaigns to resolve like issues in the enterprise to avoid duplicate incidents.

  • Work closely with multiple incident response and product teams across the company (cyber, fraud, ops, compliance, etc.)

  • Act as the primary point of contact for senior leadership and relevant stakeholders during major incidents, ensuring effective communication and coordination.

  • Act as incident commander during high priority incidents and serve as an escalation point for events of interest that require leadership awareness, escalation, or decision.

  • Manage incident projects, including process improvement and technology investment.

What do you need to bring:

  • 12 years of experience in incident management, including at least 8 years specializing in cyber or fraud domains, with 6+ years in a leadership capacity

  • Prior experience as an incident manager, supporting globally distributed organizations, including demonstrated experience overseeing technical response teams while prioritizing time-sensitive tasks

  • Strong leadership and stakeholder management, with the ability to effectively manage a team and work with various stakeholders across the organization on a global scale

  • Excellent verbal and written communication skills

  • Prior financial services experience is preferred

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The U.S. national annual pay range for this role is

$120300 to $287100


Our Benefits:

Any general requests for consideration of your skills, please