JPMorgan Home Lending Executive Director – Sales Strategy Transformation 

United States, Florida, Jacksonville 

760394041

Job Responsibilities

• Partners cross-functionally with Home Lending Sales Leadership, Sales Optimization, Finance, Product, & Decision Science to oversee the development, communication and execution of strategic initiatives.
• Strategically develops and continually performs oversight, monitoring and optimization of home lending sales coverage model(s).
• Works closely with Decision Science, Sales and Sales optimization partners to deploy and leverage Artificial Intelligence/Machine Learning capabilities that improve efficiencies within sales funnel.
• Reviews and provides analytical insights and communications with sales leaders and sales optimization teams
• Manages and guides key projects and initiatives in partnership with Field Sales leaders and One Chase teams to ensure widespread adoption in sales behaviors across the country
• Gathers input and manipulates information for standard business purposes, including executive-level decks for review with Senior Executives

Required qualifications, capabilities and skills

• Master’s degree in Business, Finance, Economics, or other related area
• 5+ years in a business or executive management role
• History of organizing and directing multiple teams and departments
• Data Modeling and Data Analytics Skills
• Decision Science, Artificial Intelligence and Machine Learning knowledge/experience
• Experience in customer acquisition, sales operations, branch workforce planning, sales optimization, Salesforce, CRM Tool knowledge
• Excellent communication skills; written (PowerPoint slides) and verbal (senior-level presentations)
• Strong process design skills and ability to independently translate an end-state vision for lead optimization and distribution into pragmatic execution / well-paced roadmap
• Robust problem-solving skills and analytical mindset to manage across multiple stakeholders, trade-offs, and constraints to ensure roadmap delivery
• Acumen for business analytics, machine learning models and ability to represent the group in respective internal/external meetings

Preferred qualifications, capabilities and skills

• Strategy/consulting background helpful, but not required
• Experience in Home Lending preferred