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Applied Materials Service Operations Manager 
Luxembourg 
759764454

23.03.2025

Key Responsibilities

  • Responsible for all aspects of operations performance for respective region including but not limited to supply, logistics, quality, I&W, cost metrics/kpis tracking, delivery to plan and continuous improvement
  • Ownership and management of service quality to meet operating plan commitments and drivecontinuous improvementstrategy and execution (contract execution, NCs etc....)
  • Ownership and management of cost of goods sold to meet operating plan commitments and drive continuous improvement strategy and execution within the region
  • Oversees and matrix influences all functions and partners to deliver to operations and supply chain KPIs supporting operating plan
  • Communicates operations & supply chain progress /execution for their region to senior executives and stakeholders
  • Supports product configuration and SSCM ongoing maintenance and optimization partnering with service product marketing
  • Supports service product development field readiness execution
  • Collaborates cross-functionally and supports service productivity efforts to support regional operations
  • Proliferates BKMs and Lessons Learned within respective region, globally and across service business units
  • Partners with Engineering to drive timely technical and quality solutions to customer top issues
  • Communication owner between customer, field service operations and global team
  • Supports improvement of systems and processes to improve operational efficiencies

Functional Knowledge

  • Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

  • Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

  • Communicates difficult concepts and negotiates with others to adopt a different point of view

Qualifications

  • Experience with semiconductor equipment in a production environment
  • Understanding of ALD/PVD/CVD technology and/or ALD/PVD/CVD tool maintenance
  • BS degree or higher
  • Engineering background preferred or equivalent experience
QualificationsBachelor's Degree

7 - 10 Years

Full time

Assignee / Regular