Responsible for all aspects of operations performance for respective region including but not limited to supply, logistics, quality, I&W, cost metrics/kpis tracking, delivery to plan and continuous improvement
Ownership and management of service quality to meet operating plan commitments and drivecontinuous improvementstrategy and execution (contract execution, NCs etc....)
Ownership and management of cost of goods sold to meet operating plan commitments and drive continuous improvement strategy and execution within the region
Oversees and matrix influences all functions and partners to deliver to operations and supply chain KPIs supporting operating plan
Communicates operations & supply chain progress /execution for their region to senior executives and stakeholders
Supports product configuration and SSCM ongoing maintenance and optimization partnering with service product marketing
Supports service product development field readiness execution
Collaborates cross-functionally and supports service productivity efforts to support regional operations
Proliferates BKMs and Lessons Learned within respective region, globally and across service business units
Partners with Engineering to drive timely technical and quality solutions to customer top issues
Communication owner between customer, field service operations and global team
Supports improvement of systems and processes to improve operational efficiencies
Functional Knowledge
Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Business Expertise
Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Leadership
May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
Problem Solving
Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Interpersonal Skills
Communicates difficult concepts and negotiates with others to adopt a different point of view
Qualifications
Experience with semiconductor equipment in a production environment
Understanding of ALD/PVD/CVD technology and/or ALD/PVD/CVD tool maintenance
BS degree or higher
Engineering background preferred or equivalent experience