Review sales requests for order documentation to determine compliance with Verint’s business rules, terms of legal agreement and revenue recognition rules under US GAAP.
Create and/or edit order documentation to accurately depict the terms of the legal agreement, revenue rules and Verint business rules.
Work with Sales organization to ensure each order is consistent with the customer contract.
Respond to internal and/or external customer inquiries in a timely manner.
Collaborate with internal customers i.e., Sales, Legal, Business Finance, Sales Operations and Product Marketing to answer questions and resolve issues related to customer orders.
Gather and communicate unique customer requirements.
Escalate requests that are non-compliant with business and revenue rules, as well as legal terms.
Manage and respond to various audit requests.
Research historical legal documentation across various internal departments.
Minimum Requirements:
Bachelor’s degree in Finance or related field, or equivalent work experience
Minimum of 3 years of demonstrated experience working with contracts
Advanced skills in MS Office to include PowerPoint, Word and Excel
Solid understanding of contracts, legal terminology and revenue recognition principles under US GAAP rules
Strong organizational skills to effectively assist with adherence to deadlines, attention to detail and strong problem solving and decision-making
Effective at interacting with a wide range of audiences including Sales
Exceptional interpersonal, oral and written communication abilities
Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts
Effective problem solver with strong business acumen, creativity, and analytical skills
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.