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Key job responsibilities
• Build new analytical tools, interfacing with business and technical stakeholders
• Develop models and metrics providing insights on Operational quality performance
• Manage the business metrics reporting process
• Drive process efficiency and automation
• Collaborate with Program and Products Managers across marketplaces to come up with new customer opportunities/insights.
- 3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- 3+ years of complex Excel VBA macros writing experience
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