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Uber Account Manager 
United States, West Virginia 
750004168

04.04.2024
About the Role

You will play an integral role on a cross-functional business unit team, implementing the vision and strategy for Uber Eats. You will be the face of Uber externally to a portfolio of partners, by negotiating and helping lead high priority partnerships that ultimately drive revenue growth. This is a cross-functional role, as you will collaborate across internal teams including product, finance, legal, compliance, regulatory, policy, marketing, and operations.

What you'll do
  • Develop meaningful relationships with customers, by truly focusing on building trust and crafting a joint business plan
  • Perform a broad range of quantitative, qualitative and financial analyses to deeply understand the restaurant industry, in order to bring true value to conversations with partners
  • Drive expansion of our existing accounts based on the market and customers needs
  • Act as a restaurant consultant by clearly understanding and presenting the value of Uber Eats
  • Develop, prioritize and implement strategic and marketing growth plans by working with teams across our organization!
  • Envision new ways on how strategic partnerships can positively impact core business objectives, applying creativity and discernment
  • Set, supervise and report on strategic partner performance metrics
  • Lead partnerships from relationship building, business intelligence and reporting to contract re-negotiations, expansions, among others.
  • Present and report key results to a variety of team members
What you'll need
  • At least 3 year of experience in sales, operations, account management, or similar functions
  • Desire to build a career in the commercial side of the business, working with top accounts and crafting a business together
  • Data proficiency: being able to take basic commercial data and making it digestible to our merchant partners
  • Outstanding listening, communication and organizational skills
  • Experience in commercial strategy implementation and follow through
  • Proven track record of consistent target attainment
  • English proficiency
  • Outstanding work ethic and attention to detail
  • Experience upselling promotional products and ads
  • E-commerce or marketplace experience is a plus
  • SQL understanding

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