Sony Facilities Specialist 

United States, New York, New York 

748785104

is responsible forthe operation and maintenance of buildingThe individual willand troubleshoot allat 25 Madison (supplemental air-conditioning units, commercial grade kitchen appliances, CATV, IPTV, Satellite telephones, low voltage cabling, MFD/IDF/wire management.pumps, lighting controls).

JOB RESPONSIBILITIES

• Responds to daily requests for maintenance in areas related, but not limited to, kitchen equipment, television, satellite, and access points

• Responsible for basic maintenance and repair of the facility, including interior, exterior, and vital systems (HVAC, plumbing, electrical).

• Respondsto emergencyrepair requests to ensure equipment is in working order

• Leads coordination for third-party vendors to respond to mechanical needs and repair requests

• Serves as a liaison and coordinator for the building property management team by responding to requests for property maintenance and repairs as required

• Manages active requests for maintenance and responds to urgent matters by providing mechanical intervention or engaging with third-party vendors to provide specialized repairs

• Routinely gains knowledge in rudimentary workings of mechanical equipment, applies gained knowledge in troubleshooting of equipment within the building

• Prioritizes work sequencing and order of task completion considering current and future meeting room usage and determinesequipment to remain;identifiesoranticipatesproblems and takes corrective action

• Provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints

• Navigate and manage an Internal Work Order Management Ticketing System (IWMS) to ensure efficient maintenance of workspace for Sony employees, inclusive of space management, asset management and employee-wide service requests.

• Gain expertisein the backend administration, settings, and functionality of the IWMS through training sessions and hands-on experience, including the development of a high-level understanding of the key project partners,implementationand integration of the software.

• Regularly review, update, and maintainbuilding CAD drawings to ensureaccuratespace planning and facility management, incorporating changes from ongoing in-building construction projects.

• Routinely inspects facilities to ensure employee safety and proper mechanical functioning

• Other duties and responsibilities as assigned

• Honesty, trustworthinessand ethical conduct are material requirements for the responsibilities outlined above

Your qualifications and experience should include:

• High school diploma or GED equivalentrequired

• Work experience in building operations experience is required

• Knowledge of space planning, CAD design, and related software is a plus.

• Strong communication skills with the ability to provide clear,timely, and effective updates across multiple channels (Microsoft Outlook, Teams) to internal facilities teams, building partners, and external vendors throughout the maintenance process.

• Quick learner who is highly motivated and a proactive self-starter

• Ability to work collaboratively and on a stand-alone basis required

• Strong interpersonal and communication skills

• Able to lift and carry items weighing up to 60 pounds

• Must be authorized towork in the USA

generally regular

What we offer you:

• Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

• Employee assistanceplanand comprehensive behavioral health benefits

• Fertility benefits, including, surrogacy, and adoptionassistanceprograms

• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children

• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance

• Short-term & long-term disability plans

• Up to 12 weeksof paid parental and caregiver leave

• 401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwithv immediatevesting

• Education assistanceand student loan programs

Other Programs:

• Flexible Work Arrangements, including hybrid work schedules]

• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)

• Referral bonuses (subject to eligibility)

• Matching gift program

• A wide variety of employee business resource groups (EBRGs)

• Special discounts on Sony products, offered exclusively to Sony employees

• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)