About the team:The Data & AI Governance department enables extending the governance theme of policies, standards, processes and technology for governing data and AI, to driving excellence in our approach for leveraging secure, trusted, accessible data for data driven decision making through:
An overarching Data & AI Policy to include associated standards
Data & AI Governance capabilities
Data Access and Usage Control, in compliance with regulatory requirements
Data & AI Delivery Governance
Data & AI Observability and Quality
The Senior AI Governance Specialist is an expert in AI and Observability, and will be responsible for the definition and maintenance of the AI Governance standards and relative guidelines and playbooks, including the oversight of tooling and processes, and will drive the corresponding best practice across the company. Most specifically, the role oversees that AI systems are developed, deployed, and maintained responsibly, ethically, and in line with regulations and with a risk mitigation approach. This role blends Data and AI technical understanding with policy, ethics, and risk management. The new joiner will have autonomy over the delivery of their work, including requirements gathering, contribution to the solution design, overseeing tooling selection, implementation, integration, roll-out and adoption across business units in a collaborative manner.
Key Job Responsibilities and Duties:
Develop AI governance frameworks, including AI Governance standards and playbooks, aligned with organizational values and global norms
Gather, analyse and manage requirements, coming from various stakeholders (e.g., Risk and Control, Compliance, Legal and Business Units)
Contribute to the design and implementation of AI Governance related tools
Ensure impact and risk assessments are timely and shared with Leadership to enable effective risk mitigation (e.g., EU AI ACT Risk Assessment, Data Protection Impact Assessment)
Contribute to the creation and maintaining of risk registers for AI use cases
Contribute to the KPIs and adoption metrics, for the AI Governance standards across Booking.com, unlocking innovation and business value through leveraging data and AI.
Qualifications and Skills:
5+ years’ experience in AI, with a strong understanding of AI/ML technologies (not necessarily coding, but grasping how models work, are trained, mitigate for bias, drift etc.)
Knowledge of data lifecycle (collection, storage, processing, deletion)
Familiarity with AI-related regulations (e.g., EU AI Act, GDPR, US AI Bill of Rights)
Ability to apply ethical and risk management frameworks to AI use cases
Knowledge of human rights impacts of AI
Understanding of fairness, accountability, transparency, and explainability (FATE)
Strong analytical capabilities to assess complex technical and ethical risks.
Familiarity with AI quality and observability, including architecture and key metrics
Experience in conducting impact and risk assessments (e.g., EU AI ACT risk Assessment, Data Protection Impact Assessment)
Experience in working with data scientists, legal teams, compliance, IT, cybersecurity, product owners and other stakeholders
Collaborate and design effective training programmes to foster a culture of ethics and governance in AI use cases
Excellent communication skills to convey complex technical concepts to non-technical audiences and build effective relationships across departments.
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Living and working in Amsterdam, one of the most cosmopolitan cities in Europe
Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
Working in a fast-paced and performance driven culture
Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
Promote and drive impactful and innovative engineering solutions
Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com
Application Process:
This section should provide:
Let’s go places together:
This role does not come with relocation assistance.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
