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Microsoft Senior Customer Solutions Architect - CTJ Poly 
Taiwan, Taoyuan City 
742344220

Yesterday

is looking forain helpingU.S. Fenterprise customers deploy the Microsoft 365 suite aligned by three solution areas:

  • Secure Remote Work to improve productivity
  • Security and Compliance
  • Modern Management

Required Qualifications:

  • Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 4+ years experience in technical program/product management, coding, software development/delivery work OR equivalent experience.
  • 3+ years of customer-facing experience.
  • 4+yearsof technical knowledge of the Microsoft 365 suite (Intermediate level across suite, proficient level on at least one workload (e.g., management or security).
  • 4+yearsof experience explaining technical scenarios, roadmap, key solutions, and technical architectures supported by Microsoft 365.
  • 4+yearsof experience with Microsoft 365 planning and deployment with enterprise customers.
  • Ability to travel up to50

  • Security Clearance Requirements:Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
    • The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
    • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
    • Microsoft Cloud Background Check:This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

  • Citizenship & Citizenship Verification:This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
  • Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 8+ years experience in technical program/product management, coding, software development/delivery work or internship experience
    • OR equivalent experience.
  • 4+ years of customer-facing experience.
  • 7+years’ experiencein technical program/product management, coding, software development/delivery work
  • 5+ years technical consulting, IT administration, support, project management, customer success management, or related work.
  • Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
  • Ability to explain key solutions and technicalarchitecturein Microsoft 365 and associated technologies.
  • Proventrack recorddelivering on team revenue or usage targets.
  • 5+years’ experienceconsulting or workingwithFederalIntelligence community customers.
  • Ability to rapidly establish and maintain personal and organizational credibility with Customers and Partners through deep delivery knowledge and effective communications.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Responsibilities
  • to ensure they get the full value of their Microsoft 365 investment.
  • Provide technical deployment guidance and best practices, design their deployment and upgrade plans, overcome hesitancy, and gain commitment from the customer to move forward with those plans.
  • Ensure FastTrack scale resources and partners deliver that plan with the customer and resolve any escalations or delays.
  • Serve as the chief deployment coordinator,demonstratingboth technical and project governance capabilities.
  • customer deployment, revenue, and transformation opportunities through consistently evaluating the customer environment.
  • Engage with customer business and technical leaders.
  • Coordinate with the customer account teams and partners.
  • Deliver briefings on relevant technical solutions and strategies.