As awithin the Trade & Working Capital Operations team at JPMorganChase, you will be responsible for examining shipping/transport documents against Letter of Credit (L/C) and applicable rules, and processing payments/loans as a maker. You will also be responsible for ensuring seamless workflow, and expediting urgent transactions as per Service Level Agreements (SLA).
Job Responsibilities
- Monitor work flow queues and process the transactions assigned to you
- Examine shipping/transport documents against the terms of Commercial Letters of Credit (L/C)
- Book/setup Loans for Corporates or Financial Institution
- Process the payments against Letters of Credit or under Loans
- Liaise client services on disputed discrepancies explaining the reason for raising in a professional manner
- Monitor quantity and quality of work to meet established objectives
- Ensure a smooth workflow, review difficult cases, and expedite urgent transactions per SLA
- Research and resolve operational issues, review and recommend new methods and procedures for process improvement and efficiency
- Spur the Operations team forward while achieving client satisfaction at all times, maintaining a controlled environment
- Ensure that all transactions are processed in accordance with documented Standard operating Procedures (SOP) and comply with internal operating standards, Customer Service Levels, Industry Rules and with Standards and Compliance
- Maintain a client-focused approach, engage team members in best practices, exercising sound judgment, based upon knowledge and experience, at all times
Required Qualifications, Capabilities, and Skills
- Ability to follow standing procedures and understanding of clients instructions which may differ among transaction and client
- Ability to make independent decisions and utilize all available tools to minimize corporate and client risk
- Self-motivated confident decision-maker with the ability to demonstrate leadership and establish credibility at a senior level
- Ability to organize and change priorities frequently within a given day, multitask, work independently and with others while demonstrating a positive attitude, and the ability to work with focus and urgency
- Trade product knowledge with the ability to analyze, assess and determine key issues within the context of complex business products
- Ability to identify any Red Flags/OFAC regulatory/Anti-money laundering (AML) & Boycott Language in the transactions
- Strong interpersonal skills with the ability to influence and negotiate, good Personal Computer (PC) skills with a proficiency in Microsoft Word and Excel required
- Ability to prepare, format, and proof for accuracy of data content for internal and external reports as it relates to the date or assigned transactions
Preferred Qualifications, Capabilities, and Skills
- Certificate for Documentary Credit Specialists (CDCS) preferred
- Knowledge of UCP600, UCC 522, International Standard Banking Practice (ISBP), Boycott Regulations, and OFAC compliant requirements including complex processing (i.e. Transfers, and assignment of Proceeds) is preferred